Last Updated: 30.08.2026
By placing an order on GabruGears, you agree to be bound by our Terms & Conditions and this Refund and Returns Policy.
1. Returns
We want you to be completely satisfied with your purchase from GabruGears. If you are not satisfied for any reason, you may return the item within 7 days of receiving it.
2. Eligibility
To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. GabruGears reserves the right to refuse returns that do not meet these criteria.
3. How to Initiate a Return
To initiate a return, please contact our customer service at Gabrugears@gmail.com.Provide your order number and details about the item you wish to return. We will guide you through the return process.
4. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 10 business days, depending on your card issuer’s policies.
If rejected, we will provide reasons for the rejection, and the item will be sent back to you.
5. Exchanges
If you received a defective or damaged item and need to exchange it for the same item, please contact our customer service. We will guide you through the exchange process.
6. Shipping Costs
Shipping costs for returns and exchanges are the responsibility of the customer unless the return is due to an error on our part or a defective/damaged item.
7. Cancellations
If you need to cancel an order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
8. Contact Information
If you have any questions or concerns about our refund and returns policy, please contact us at Gabrugears@gmail.com.